Policies
The fine print. Here’s everything you need to know about your order with Helstix.
Shipping & Returns
We take care in packaging and shipping your order. If something arrives damaged or isn’t what you expected, let us know — we’ll make it right.
- We currently ship to U.S. addresses only.
- Estimated to ship within 2 weeks of order.
- Shipping rates are included in price.
- We do not accept general returns, but if there’s an issue with your order, please reach out. We’ll always work with you to correct any mistakes.
- Customer is responsible for entering accurate shipping information.
Terms & Conditions
By placing an order with Helstix, you agree to the following:
- All sales are final.
- Products are made custom to order and may show natural variations.
- Customer is responsible for entering accurate order and shipping information.
- We reserve the right to cancel any order at our discretion.
- Use of this website constitutes agreement to our terms.
Privacy Policy
- Payment information you input goes directly to 3rd party payment processor (we don’t see this information).
- We only collect information necessary to process your order (shipping address, contact info).
- We do not sell, rent, or share your personal information.
- Contact us if you’d like to request or delete your personal data or be removed from a mailing list.